SteadyHand LLC Privacy Policy

Effective Date: January 2, 2026

SteadyHand LLC ("SteadyHand," "we," "us," or "our") values your privacy. This Privacy Policy explains

how we collect, use, store, and protect information when you visit our website or use our dental

handpiece repair services. This policy applies to dental practices located in Hawaii and visitors to

steadyhandhawaii.com.

1. Information We Collect

Information You Provide:

We may collect your name, business name, email address, phone number, shipping and billing

address, payment information (processed by third-party providers), dental handpiece serial numbers,

repair details, uploaded files or photos, and communications you send to us.

Information Collected Automatically:

When you visit our website, we may collect IP address, browser type, device information, pages visited,

and cookie data.

2. Cookies

We use cookies and similar technologies to operate our website, analyze usage, and support

marketing. You may control cookies through your browser settings.

3. How We Use Information

We use information to provide repair services, communicate with customers, process payments, ship

equipment, improve our website, send marketing emails, and comply with legal obligations.

4. Marketing Emails

You may opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.

5. Payment Processing

Payments are securely processed by Stripe, PayPal, and Square. SteadyHand LLC does not store full

payment information.

6. Sharing Information

We share information only with trusted service providers such as payment processors, shipping

carriers, accounting software, CRM systems, and website hosting providers. We do not sell personal

information.

7. No Patient Information

We do not request, receive, or process patient information. Customers must not submit patient data.

8. Data Retention

Customer records are stored digitally and in limited paper form and are retained for one to seven years

depending on legal and operational needs.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. No

system is completely secure.

10. Your Rights

You may request access, correction, or deletion of your information, subject to legal requirements, by

contacting us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective

date.

12. Contact Us

SteadyHand LLC

Hawaii, USA

Email: Frank@steadyhandhawaii.com